Cookies Policy

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device, remember certain information and support features that make the site easier to use. Similar technologies, such as pixels, tags, software development kits and local storage, may work in a comparable way. In this policy, we refer to all of these technologies as cookies unless a distinction is necessary.

Cookies can be set by Pokiefox Casino or by another service provider acting on a website's behalf. Some cookies last only for the duration of your browsing session and are removed when you close your browser. Others remain on your device for a longer period or until you delete them. The time a cookie remains available depends on its purpose and technical settings.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with account, device or usage information that we hold. Where this happens, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

• Remembering settings, preferences and information entered during a visit.
• Supporting account access, website security and fraud prevention.
• Understanding how visitors use the website and identifying areas for improvement.
• Helping us deliver relevant website content, advertising or promotional communications where permitted.
• Keeping the website stable, functional and suitable for different devices and browsers.

Types of cookies we may use

Strictly necessary cookies

These cookies support features that are essential for the website to operate. They may help with page navigation, secure areas, account sessions, authentication, fraud monitoring, load balancing and the protection of forms or transactions. Without these cookies, some parts of the website may not function correctly. Because they are needed for core functionality, they may not be available for complete opt-out through the cookie preference tool. You may still be able to block them through your browser, but doing so could prevent access to certain services or features.

Functional cookies

Functional cookies remember choices you make and help provide a more personal and convenient experience. For example, they may remember language, region, display settings, responsible gambling messages, or other options selected while using the website. If you decline these cookies, the website may continue to operate, but you may need to enter preferences again during future visits and some features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, navigation paths, browser type, device type and general location information. This information is generally used in an aggregated or pseudonymised form to measure performance, identify technical problems, improve content and make the website easier to use. Analytics tools may be supplied by third parties, subject to their own privacy terms and settings.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help us understand whether advertising or promotional activity has reached an audience and whether visitors interact with related content. These cookies may also support the delivery of advertising that is more relevant to a visitor's interests. Marketing cookies may be placed by third-party advertising, measurement or social media services. We do not use cookies to remove the need for responsible gambling or to encourage activity that is unsuitable for an individual. Marketing choices may be subject to separate consent requirements.

Security and risk-management technologies

Cookies and similar tools may be used to help protect the website and its users. These technologies can assist with detecting unusual activity, preventing automated abuse, supporting identity and account checks, and identifying attempts to misuse services. They may collect information about a device, browser, network connection or interaction with the website. The purpose is to protect accounts and systems, not to collect more information than is reasonably required for security and operational needs.

Third-party services and cookie choices

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as website hosting, security, analytics, customer support, payment processing, content delivery or advertising measurement. The third party may process information according to its own privacy notice. We take reasonable steps to select service providers appropriate to the relevant function, but you should review the provider's information if you want to understand its separate practices.

When you first visit the website, a cookie banner or preference tool may allow you to accept, reject or customise certain categories of cookies. Your available choices may depend on the type of device, browser, website feature and legal requirements that apply. If you change your preferences, the change may apply to the device and browser used to make the selection and may not automatically apply to other devices.

Using your browser settings

Most browsers allow you to view, delete, block or restrict cookies through their settings. Browser controls differ, so you should consult the help or privacy section of your browser for instructions. You may also be able to block third-party cookies while allowing cookies that are necessary for a website to operate. Deleting cookies can remove saved preferences, sign you out of accounts and affect the way websites function.

If you use a mobile device, the operating system may provide advertising, privacy or tracking controls. These controls may affect how applications and websites use identifiers and similar technologies. Disabling advertising cookies does not necessarily mean that you will stop seeing all advertising. It may mean that advertising is less tailored to your interests.

1. Review the cookie notice when it appears and select the categories you are comfortable accepting.
2. Use the website's cookie preference tool later if it is available.
3. Adjust cookie, privacy or tracking settings in your browser and device.
4. Delete existing cookies if you want to remove previously stored website preferences.
5. Contact us through the available website channel if you have a question about cookie choices or privacy.

Some technologies may be necessary to remember a preference that you have made, including a choice not to accept optional cookies. If you clear all cookies, the website may ask you to make that choice again. Blocking cookies may also affect log-in, account management, security checks, gameplay-related functions and other features.

Information, retention and policy updates

Information collected through cookies

Depending on the technology and the purpose for which it is used, information collected may include an online identifier, device type, operating system, browser details, IP address, approximate location, pages visited, links selected, dates and times of visits, referral information and interactions with website features. We may use this information for site operation, security, service improvement, reporting and other purposes described in our Privacy Policy. We aim to use information in a manner that is proportionate to the purpose for which it is collected.

How long information is kept

The retention period for a cookie or information obtained through it depends on its function, our operational requirements, security needs and any legal or regulatory obligations that apply. Session cookies are generally used during a single visit, while other cookies may remain until they expire or are deleted. Information may be retained for longer where it is needed to resolve a dispute, investigate misuse, maintain security records, meet a legal obligation or protect our rights.

Privacy and security

We use reasonable administrative, technical and organisational measures to protect information associated with the website. No online service, transmission or storage system can be guaranteed to be completely secure. You should use a current browser, keep your account credentials confidential and avoid accessing your account on devices or networks that you do not trust.

Changes to this policy

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be made available on this page, and the date or other notice may be updated where appropriate. You should review this page from time to time so that you understand how cookies and similar technologies are used. Continuing to use the website after an update may be subject to the revised policy, to the extent permitted by applicable law.

If you have a question about this Cookies Policy, your cookie preferences or the way information is handled, please use the contact or support channel made available on the Pokiefox Casino website. For information about access requests, corrections, complaints, account information or other privacy rights, please refer to our Privacy Policy.